Shipping & Returns
Shipping to the USA
For the US customers, H2Decore offer:
- FREE SHIPPING*: Free Ground shipping for all orders over $99.99 (Standard Shipping 4-7 business days + product availability)
- Flat Rate: For orders under $99.99 the shipping will be $10.00 (Standard Shipping 4-7 business days + product availability)
- Expedited shipping: Available upon request.
- Orders to all 48 US States will be shipped either UPS, FedEX, or USPS
- All AK, HI, and PR orders: Available upon request.
- No change, corrections or cancellations will be allowed after your order has been submitted to the shipping department.
- Free shipping* offer apply to the items included on the Handles and Hardware menu.
- All products included on Decore menu will have shipping charge upon request, unless a specific shipping rate is indicated in each item.
- Rates apply to orders for order quantities of 100pcs or less. For quantities greater, actual shipping charges will be applied.
- Standard manufacturer lead time apply and will affect the arrival time of your order.
- If an order consists of items from multiple manufacturers, there will be an additional shipping fee. This is done when more than one package has to be shipped to complete your order
- H2Decore will not ship any order to a PO Box
Shipping to the Rest of the World
We do not offer order placements to the rest of the world directly through our website.
Please contact us directly for a shipping quote and provide us with:
- Shipping Address
- Product Code
- Returned items must be in their original undamaged condition to qualify for credit.
- Customers may return items up to 30 days after purchase for credit and will be credited the full amount minus the applicable restocking charges and exceptions listed below.
- Customers will not be credited for applicable shipping charges.
- Items returned within 30 days of purchase will incur a 25% restocking fee.
- Items returned after 30 days will not be credited.
- Must be in the original manufacturer’s box and packaging.
- May not be missing pieces.
- Must not be a clearance/liquidation/closeout item.
- Not Credit will be issued unless items are received in good condition.
Exceptions to the above policy:
MADERNOUSA: Items manufactured by MADERNOUSA are "made-to-order".
- Orders canceled after 24 hours will incur in a 45% restocking fee.
- Custom Made orders are not refundable.
- All warranties or guatantees are limited to those offered by the manufacturer.
- Most of the items we sell come with Lifetime warranties.
- Please consult with us about warrantee policies of individual product.
For more information please call us at (305) 975-3451 or E-mail us at email@example.com